FirstBank Loan Coordinator Representative in Lakewood, Colorado
Requisition Number 18-0023
Post Date 2/23/2018
Title Headquarters Staff
Title Detail Loan Coordinator Representative
Description The Loan Coordinator Representative will work closely with telephone representatives, loan processor, underwriter, and mortgage department to ensure high quality customer service throughout the loan process. They will develop a thorough understanding of FirstBank’s documentation and review what is submitted by borrowers. The focus will be on developing strong customer relationships throughout the process while promoting FirstBank and its core values.
Essential Duties and Responsibilities:
Collecting and uploading borrower documentation as available.
Prepare and review documentation for submission to underwriting.
Communication with any third parties as specialist and main contact throughout process.
Correspond with borrowers for any missing documentation.
Schedule loan closings with customer and branch officers.
Perform other duties and projects as assigned.
The position includes FirstBank Headquarters employee benefits such as: FirstBank Fitness Center, Craft Café and Deli, Game Room, 4th floor Rooftop Patio, RTD/Lightrail Eco Pass with free shuttle to work from Oak Street Station.
Knowledge/ experience in the mortgage and banking industry
Experience in sales
Ability to work in a team and as an individual
Ability to multi-task
Customer service skills or experience
Knowledge and Skills:
Strong oral and written communication skills
Proficient problem solving skills
Proficient computer skills
o Focused on Microsoft Office, including Excel
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work is performed in an office environment with moderate noise levels and light to heavy traffic. An individual in this position:
• Frequently remains stationary throughout a typical business day
• Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
• Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
• Occasionally positions self to access drawers and shelves of various heights
• Frequently reaches for and handles paperwork and files
• Constantly communicates with customers, coworkers, and management in-person and on the phone
• Must be able to exchange accurate information
Work Hours Monday through Friday
Part Time No
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
Please view Equal Employment Opportunity Posters provided by OFCCP here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
FirstBank will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with FirstBank’s legal duty to furnish information. 41 CFR 60-I.35(c)