FirstBank Consumer Processing Rep - Consumer Coordinator in Lakewood, Colorado
Requisition Number 18-0405
Post Date 5/4/2018
Title Loan Operations Staff
Title Detail Consumer Processing Rep - Consumer Coordinator
We are Colorado’s largest locally owned bank and are still growing! We are seeking a well-rounded individual with an interest in lending and loan functions who possesses strong analytical and problem solving skills to join our expanding Loan Servicing area.
As a Denver Post Top Workplaces award winner six years in a row (2012-2017), FirstBank provides many great benefits for being a part of our family. From employer-contributed retirement and health plans, some reduced fee banking services, paid time off, employer paid basic life insurance, short-term and long term disability policies, to holiday parties and more, you will be appreciated and made to feel at home at FirstBank.
The Consumer Processing Representative responsibilities include preparing or reviewing loan documents/disclosures for accuracy and compliance with regulatory guidelines. Representatives will be expected to develop an understanding of consumer loan products, Loan Policy, secondary market investor guidelines and/or various regulatory requirements.
Welcome to FirstBank Incentive – Full-time new hires will receive $500 and part-time new hires will receive $250 payable on the employee’s first paycheck. Certain restrictions may apply.
Essential Duties and Responsibilities
Ordering and basic follow up on items for loan file documentation
Professional and effective communication with title companies, other third party vendors, and internal departments
Basic data entry
Preparing or reviewing basic loan documents/disclosures to comply with Loan Policy, investor guidelines and/or regulatory requirements
Develop familiarity with flood determinations, subsidence searches, payoff statements, title commitments, disclosures, tax verifications
Representative will be accountable for meeting department Service Level Objectives
Provide excellent customer service to branch officers and employees
Contribute to a positive, team-oriented environment
Ability to work independently
Perform other duties and projects as assigned
Understand and comply with all provisions of the Safety in the Workplace policy
Salary commensurate with experience.
Minimum Qualifications of Position
- Demonstrate initiative, and a desire to learn the consumer loan process. This is an entry level position; training will be provided.
Preferred Qualifications of Position
Basic understanding of loans
Ability to effectively manage a full workload with little assistance
Knowledge and Skills
Basic knowledge of Microsoft products
Strong written and verbal communication skills
Proficient problem-solving and decision-making skills
Detail-oriented and strong organizational skills
Effective time-management skills
Ability to focus on multiple priorities without degradation in the quality of work produced
Comfort in a fast-paced office environment
Knowledge of lending regulations such as Reg B, TRID, Reg Z and HMDA is preferred
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Work is performed in an office environment with moderate noise levels and light to heavy traffic. An individual in this position:
• Frequently remains stationary throughout a typical business day
• Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
• Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
• Occasionally positions self to access drawers and shelves of various heights
• Frequently reaches for and handles paperwork and files
• Constantly communicates with customers, coworkers, and management in-person and on the phone
• Must be able to exchange accurate information
Work Hours Monday through Friday
Part Time No
FirstBank is an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
Please view Equal Employment Opportunity Posters provided by OFCCP here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
FirstBank will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with FirstBank’s legal duty to furnish information. 41 CFR 60-I.35(c)